Pre-Sharpened Pencils

Returns for Defective Goods

Products that are defective may be returned within 7 days from the date of purchase under the following conditions:

• The item must include the receipt or proof of purchase.

• Only products with verified factory defects will qualify for a refund or replacement.

• Defective goods can either be replaced or refunded, depending on availability.

To initiate the process, please visit our Product Returns page or contact our support team via the Contact Us page.

Refunds for Defective Goods

Once the defective item is received and inspected, we will notify you of the result. If approved, the refund will be processed via EFT for the product amount.

If you’re unsure whether your address qualifies for free delivery, or you need a custom quote for bulk, furniture, or remote-area deliveries, our team is ready to assist:

• Phone: +27 67 714 4042

• Email: tkcpaperdistributors.sales@gmail.com

• Store address: Shop 1, 14 Arum road, Hermanus, western cape

TKC PAPER Office National — Local delivery you can trust, with nationwide reach across South Africa.